Refund Policy
This non-profit organization has a NO Refund or Return Policy for donations or contributions and the sale shall be considered final when made. For monthly pledge support and sponsorships, payments are made month-to-month and can be cancelled with 30 days written notice to the Profant Foundation. Instructions are listed below. For ticket purchases to fundraisers and other Profant Foundation events, refunds are offered for cancellations made at least seven (7) days prior to the event date, less a 10% transaction fee. For products purchased, refunds will be offered within 30 days of purchase for items that are defective or damaged in shipping. If damaged by shipping, a claim must be made to the shipping company with investigative findings sent to the Profant Foundation. If the item is defective or if order was fulfilled incorrectly, either refund or exchange of like item may be chosen. Defective or incorrect items must be shipped back to the Profant Foundation at shipper’s expense. For items returned for any reason other than product defect, damage, or error on the part of shipper, a 10% transaction fee will be charged.
Refund requests can be made via e-mail to:
jeprofant@gmail.com
Refund requests can be made and products returned to:
Profant Foundation for the Arts
3905 State Street
Suite 7-128
Santa Barbara, CA 93105